Política de envío

Thank you for choosing Zeiniez. We are committed to providing a reliable, efficient, and seamless delivery experience for our customers across the United Kingdom, Europe, the United States, and worldwide.

 

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday), excluding holidays.

Once your order is shipped, you will receive a confirmation email containing your tracking information.

 

Shipping Destinations

We currently ship to:

  • United Kingdom

  • European Union countries

  • United States

  • International destinations worldwide

If your location is not available at checkout, please contact us for assistance.

 

Shipping Rates & Delivery Estimates

Shipping rates are automatically calculated at checkout based on your location and the selected delivery method.

Region

Standard Shipping

Express Shipping

United Kingdom

2–4 business days

1–2 business days

European Union

3–7 business days

2–4 business days

United States

4–8 business days

2–5 business days

International Worldwide

7–14 business days

Varies by destination

Delivery times are estimated and may be affected by customs inspections, courier delays, or holiday periods.


Duties & Taxes

  • U.K. Orders: Prices include all applicable taxes. No additional charges on delivery.

  • EU Orders: Orders are shipped DDP (Delivered Duty Paid) — no extra VAT or import duties upon arrival.

  • U.S. & International Orders: Import taxes, customs fees, or local duties may apply depending on the destination country. These costs are the responsibility of the customer.

 

Tracking Your Order

Once dispatched, you will receive a tracking link via email, allowing you to monitor your shipment in real time.


Shipping Address Accuracy

Please review your shipping details carefully before completing your order.

Zeiniez is not responsible for delays or lost parcels resulting from incorrect or incomplete addresses.

 

Lost or Delayed Shipments

If your shipment is delayed, please check the tracking information provided.

For lost packages or delivery concerns, contact us at support@zeiniez.com, and we will assist in investigating the issue with the courier.

 

Contact Us

For all shipping or delivery inquiries, please contact us at support@zeiniez.com